Contact Us
We’d Love to Hear From You!
Whether you have a question about our scents, need assistance with your order, or are interested in a partnership, the VEIXEL team is here to provide dedicated support. Our goal is to ensure you have a seamless experience from browsing to unboxing.
Customer Support & Enquiries
For the fastest response, please reach out to the relevant department below:
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General & After-sales Support:
(Order status, shipping, returns, and product questions)service@veixel.com -
Media & Influencer Collaborations:
(For PR, marketing, and social media partnerships)media@veixel.com -
WhatsApp Support:
(Available for instant messaging during business hours)+86 18476271706
Business Hours
Our team is available to assist you during the following times: Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Messages sent outside of business hours will be addressed as a priority on the next business day.
Corporate Information
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Company Name: SMILING ANGEL LIMITED Co., Ltd.
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Company Address: OFFICE UNIT B ON 9/F THOMSON COMM BLDG 8 THOMSON RD WAN CHAI HONG KONG
Connect With Us
Follow us on our social media channels to stay updated on new arrivals and exclusive offers.
Tip: If you are contacting us regarding an existing order, please include your Order Number (e.g., #VX1234) in the subject line for faster service.